Facebook users accepted Twitter and other social media platforms Friday to report that they were, for no particular reason, logged out of the big blue app. Memes and the phrase “So Facebook” he came swiftly through the incident, and the company apologized Saturday.
The sign was apparently out of an unknown number of people as a result of a “change of arrangement,” the company announced on Twitter. He did not explain much more than that. In spite of, Engadget revealed that the people most affected by the event appeared to be iPhone users using the app version of Facebook. The revolution said many users who used Facebook’s two-factor SMS authentication had a problem logging back in.
according to Downdetector, which offers real-time information on digital services, thousands of people he reported problems with Facebook on Friday. By Saturday, the reports had dropped dramatically. At the time of publication, 87% of the reported problems were related to login.
Many users who found themselves in this situation and used two-factor authentication were able to log back in, but often had to wait a while before receiving an SMS code. Some users had to upload pictures of their ID to get back to their account, all Engadget.
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Although Facebook confirmed that they fixed the event on Saturday, some users were still reporting that they could not log in. In response, Facebook supervised users reporting the problem on Twitter to his help center for further assistance. Strangely, on Twitter Facebook was directing users specifically to IPhone app support page, which may support the theory that it was an iPhone problem.
“On January 22, a change of arrangement caused some people to be logged out of their Facebook accounts,” said Facebook USA today Saturday. “We investigated it and set it up for everyone earlier today. We’re sorry for the inconsistency. ”
Gizmodo reached out to Facebook to ask if he had any further comments on the issue as some users are still having trouble logging into their accounts.
“We are aware that some people are having difficulty logging back into their Facebook account after last night. Individual login issues can vary, and we encourage anyone who is having difficulty visiting our Support Center for guidance on their specific situation, ”said a Facebook spokesperson in email, which contained a link to his iPhone app help center page.
Updated 1/23/2021, 7:00 pm ET: This post has been updated with additional comments from Facebook.