The Projekt Red CD adventure game, Cyberpunk 2077, has had a rough few weeks. Reviewers teased the company over the many beasts and wisdom they found in the game. Then on Thursday, Sony’s PlayStation division he pulled the game from the front of his digital store, offering a refund to any dissatisfied customers. And now, while Microsoft is still selling the game, they also said it will give a refund to customers who ask.
“We know that the developers at CD Projekt Red have been working hard to get rid of Cyberpunk in extremely challenging situations,” Microsoft said in a statement Friday, which posted to Twitter. “So far, we’ve reimbursed the majority of customers who requested one. To ensure that every player gets the experience they expect on Xbox, we will extend our existing refund policy to offer a full refund to anyone who has purchased Cyberpunk 2077 digitally from the Microsoft Store, until further notice. “
The game, which came out Dec. 10, has been widely criticized for being prematurely released, with many game-breaking bugs. Despite the deceptive experience, reviewers praised the title for its well-presented visuals and storytelling. But gamers who play on older devices, especially Xbox One 2013 and PlayStation 4, said the title suddenly slow.
Polish-based CD Projekt Red has apologized to customers and admitted that its marketing and advertising did not adequately provide how the game played on old devices. “We should have paid more attention to making it play better on PlayStation 4 and Xbox One,” the company said on their website and on Twitter.
Over the past year, CD Projekt Red has revealed that it was facing a few issues with the game. Slate was first launched in April; then postponed until 17 September; then 19 November; then Dec. 10. When he announced the final delay of the game, CD Projekt Red said it was specifically for making the game run better on older game consoles.
Now that the game is out there, and in such a deceptive state, the developer said it is working on a series of “big patches” to resolve the issues. The packs will be delivered over the internet for free to people who own the game.
The first release is ready for release in January, and the second is slated for February. In each case, the company states that it is aiming to fix bugs rather than adding new features or stories.