How to contact messenger service to report hackers, payment failures and other issues

Garena Free Fire is one of the most successful mobile battle royale games in the world.

Like all other games, Free Fire has a Help Center that handles player complaints and grievances. Players sometimes encounter issues such as payment failures while putting up diamonds, facing a drawer in maids, and so on. In such cases, they can report the problems by contacting the Free Fire messenger service.

This article offers a step-by-step guide on how players can contact the Fire Support Center for free for in-game questions and assistance.


Read also: Chrono vs Skyler in Free Fire: Which Character is the Best for the Factory Challenge?


Contact the Free Fire Support Center for questions and in-game help

Players can apply to the Fire Support Center free of charge for the following issues:

  • Game worries
  • Payment & Missing Items
  • Hacker report form
  • Negative diamonds: Restriction due to misuse of refill

Players can follow the steps below to report their issues to the Fire Support Center for free:

Step 1: Players must first visit the “ffsupport.zendesk.com” website and tap on the “Submit Request” button present in the top right hand corner of the screen.

Step 2: They then have to select their country and fill out a sexual form that asks for their internal ID details etc. Next, they can click on it the drop-down arrow and select the type of request they want to report.

Step 3: Players must select the problem that comes under a particular type of application and fill in all the details, including the email address, and so on.

Describe the issue

The proposal will be submitted to the Garena Free Fire support team. It is important to remember that players must enter the information correctly. If the data is incorrect, the free fire will deny their appeal.


Read also: Free Fire vs PUBG Mobile KR: Which is the best game for 2 GB RAM Android devices in 2021?

Published 13 March 2021, 12:07 IST


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