How to Contact a Free Fire Support Center for game-related questions: A step-by-step guide for beginners

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Garena Free Fire has seen an unprecedented rise in the last few years and has established itself as one of the best battle royale games on the mobile platform. The game calls for fast-paced action and sees 50 players land on an island to fight out until the last man / team survives.

Despite the status of Free Fire as one of the best BR mobile games, players are still against in-game hiccups for a variety of reasons. As a result, they often look for ways to contact the Support Center to report such problems to developers.

This article provides a step-by-step guide on how to contact the Free Fire Support Center for game-related questions.

Also Read: 50 best in-game names for free fire in December 2020

How can players contact the Fire Support Center for free?

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Choose the problem

Players can report the following problems to the Fire Support Center free of charge:

  • Hacker report form
  • Game worries
  • Payment & Missing Items

Here are the steps by which players can contact the Garena Free Fire Support Center:

Step 1: Visit the ‘ffsupport.zendesk.com’ website and click on the ‘Submit Request’ button located in the top right hand corner of the screen.

Step 2: Next, click on the dialog box and select the ‘Game Concerns’ option.

Step 3: Under Game Concerns, the following problems are available. Select the type of problem.

  1. Report Abuse (Verbal Abuse)
  2. Event Magazine (required or unable to apply for an award)
  3. Event Magazine (unable to access event page)
  4. Technical Topic
  5. Iris competition
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Type of Problems

Step 4: Fill in all the details, such as email address and more.

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Enter all details correctly.

Step 5: Give a brief description of the case and attach relevant documents as proof. Click the ‘Submit’ button to send the request to the Garena Free Fire support team.

It’s important to remember that players have to enter every detail correctly. If the data is incorrect, the request will be rejected by Free Fire.

Note: This article is for beginners. While these steps may seem obvious to you, many newcomers will often find these “newbie” tips and tricks.

Read also: Free winter entertainment event: Get free prizes on in-game Diamond purchase

Published 27 December 2020, 13:42 IST

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