WASHINGTON (Reuters) – Mercedes-Benz USA, a U.S. Daimler AG unit said Saturday that it reminds us of 1.29 million vehicles sold since 2016 because software may not communicate proper vehicle location in the event of an accident .
The recall covers some 2016-2021 year models CLA-Class, GLA Class, GLE Class, GLS-Class, SLC Class, Class A, GT Class, C-Class, E-Class, S-Class , CLS -Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles, according to filing with the National Administration for Highway Traffic Safety.
The German automaker plans to launch a software update that will be installed by dealers or over the air.
Mercedes-Benz USA said Saturday it is not aware of any material damage or personal injury related to the case.
The automaker said “if a temporary drop in the power supply of the communication module that caused an accident could cause the vehicle’s position at the time of an emergency call to be incorrect.” Mercedes-Benz said “other automated and manual emergency call operations are still in operation.”
Mercedes-Benz Europe in October 2019 launched an investigation based on a report from the Mercedes-Benz eCall center in a single situation in the European market where the automated eCall system provided an incorrect vehicle position.
After a long study reviewing various software combinations of the communication model, the company’s research revealed additional similar incidents where the position of the vehicle being moved was incorrect.
Reciting with David Shepardson; Edited by Diane Craft and Daniel Wallis