Consumers feel insecure when shopping online – but do it anyway For details

The world has largely moved to online shopping and shopping, and now it appears that Only 29% of consumers feel very confident when making online purchases. However, among 61% of consumers the frequency of purchases has increased following the corona.

A study she conducted Company Security The information ESETExamined 10,000 consumers from around the world: UK, USA Australia, Japan and Brazil and surveyed consumer opinions and experiences regarding online shopping and banking.

Who buys online and how much?

61% of consumers stated that they shop online more often than before the outbreak of the corona virus, and this figure even rises to 70% in the age group between 25-34.

The study also shows that increased online shopping is here to stay, even after the epidemic ends when 40% of consumers expect to shop more online even after the epidemic.

And despite all this, Consumers do not feel safe when shopping online, With only 29% stating that they feel very safe and 16% stating that they do not feel particularly safe or not at all safe.

Know how to detect scams?

However, 69% of consumers around the world believe in their ability to detect phishing emails that mimic the online stores they regularly purchase. The figure may indicate a higher awareness of phishing emails, in part due to the media that deals with and covers the field. The results make it clear that more needs to be done to strengthen public awareness of cyber threats.

When it comes to conducting banking transactions online, trust is much higher when 83% of respondents answered that they manage their bank accounts online, of which 24% do so through a mobile app. 39% indicate that they feel very safe when performing the actions.

ESET notes that the fact that less than a third of consumers feel safe online is a little worrying. It is important to continue to raise awareness of the existing security measures that protect consumers when making online purchases, otherwise they may continue to jeopardize their online payment information.

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