Citigroup needs a new strategy for its declining Asian customer banks

Of the 19 that Citi operates globally, 12 are in the Asia-Pacific region. When Corbat took over as CEO in 2012, the unit – which now includes five smaller consumer banks in Europe, the Middle East and Africa – attracted half of Asian net income. Over the next seven years, the client group established an institution, comprising the corporate and investment banks, power forward and became twice as profitable as the consumer suffrage. Some investors began to wonder if it was time to leave.

My opinion then was, “Don’t do it. “It was too early to give in to an Asian consumer. But the pandemic has changed the mathematics. Consumer banking is being reviewed in South Korea, the Philippines, Thailand and Australia. In India, where Citi is the largest foreign bank, the retail business may be put off, according to local media reports.

Covid-19 hit Citi with $ 17.5 billion in credit and dividend losses, two-thirds of which were in global consumer banking. A payment of $ 900 million erroneously lent to Revlon Inc. lenders, away 0.3 percentage points from last year’s total return of 6.9% on probable equity, made it sad enough of the 14% yield at JPMorgan Chase & Co.

Fraser wants to unlock value by simplifying the company as “absolutely any Scot,” she says. It’s time. After a subprime crisis, a pandemic, and years of repair work between them, Citi shares are 55% lower than in September 2008. Meanwhile, JPMorgan’s Jamie Dimon has quadrupled the stock price price.

However, if Citi goes under the knife, it will be more mobile than amputation. The goodwill among Asian buyers will continue to be important to Citi’s clearance of consumer banking.

The first woman to lead a major Wall Street institute is planning a major push into wealth management. Asia is Fraser’s favorite bet. Even HSBC Holdings Plc, which is shrinking its ambitions in North America and mainland Europe, is pushing for the region to seize the same opportunity.

Among ‘glocals’, or global banks that serve local Asian economies, Citi has a better chance of making its way into the post – disease landscape than HSBC. (With a return on equity likely to fall in the dumps at 3%, Standard Chartered Plc is not even in the race.) That’s because its access to rich Asia is not limited to Hong Kong, HSBC’s traditional stronghold and store of many of the current gloom caused by China’s accession to the city’s independence.

Citi is a pan-Asian citi, accumulating about 30% of its revenue in the region from ASEAN countries (1). Rapid digitization in Southeast Asia shook the economy of corporate branch networks for all lenders. And that was before Covid-19 encouraged a megatrend of work-from-home. An asset light banking model could work, as long as wealthy customers don’t fall through the cracks.

Wealthy people do business everywhere. Citi taps them through trade-offs: by supporting their companies in everything from money management to fundraising across 96 countries where boots are on the ground. A quarter of the world’s billions who are private clients will certainly not complain if some ATMs in Manila or Mumbai disappear. They want access to hot original public offerings – Citi and Goldman Sachs Group Inc. running neck and neck in subscribing to U.S. IPOs this year. With nearly $ 9.5 billion of contracts to date in 2021, Citi is also leading the global position for special purpose construction companies, or SPACs.

Unlike JPMorgan, Morgan Stanley or HSBC, Citi does not have a large asset management arm. So it offers a wider range of assets from many companies even to the customer with $ 100,000 to invest. The wider wealth work is being combined with the private bank. It is essential to simplify putting a millionaire and a billionaire under one roof, especially in an area where a new wealthy class is quickly climbing the ladder as their businesses become multinational. This is something that the pandemic has not slowed down.

Citi’s wealth unit invested $ 20 billion in new consumer net assets in Asia last year, bringing its total to $ 310 billion, which puts it behind just the heavyweights of Switzerland, UBS AG and Credit Suisse Group AG.

As long as Citi retains the consumer banks in Singapore and Hong Kong pavilion financial centers, it can divert capital from other Asian markets to improve productivity. On her first day as CEO this month, Fraser pledged to achieve zero-zero greenhouse gas emissions in funding by 2050, which should get some fresh love from the stock from sensitive funds on the environment. The purchase of shares, through which the lender has returned $ 65 billion to investors since 2015, has resumed.

Before the financial crisis, Morgan Stanley was worried about whether Citi would be crushed by Citi making a play for UBS. After the 2008 turmoil, Citi Smith Barney’s precious unit fell into Morgan Stanley’s lap. There is no such pressure now. The balance sheet has spread the plague and avoided Revlon’s blow. Taking over controls to satisfy regulators is the priority. While serving, Fraser has to go up in wealth – even though that means trimming branches in Asia, and taking out fewer credit cards and mortgages. . For the last remaining world bank in the world to stand still, the Scotsman in the corner office must remain unstable in the claymore. With luck, she only has to cut the hedges.

Andy Mukherjee is a Bloomberg Opinion columnist covering business and financial services companies. He was previously a columnist for Reuters Breakingviews. He has also worked for the Straits Times, ET NOW and Bloomberg News.

This story was published from a wire group group with no text changes. Only the headline has changed.

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