For the past month, digital front-end stores, brick-and-mortar retailers, and CD developer Projekt Red have been processing reimbursement for Cyberpunk 2077busted console version. That includes the $ 250 collection edition of the game, which CDPR paid back in one case without forcing that customer to return, according to a new report by Leas Games.
“I was surprised that I didn’t need to [send it back], ”Said a player named Steve Auxiliary games. “So I still have everything. As a customer, I feel like they are [CDPR] ‘he did well’ on it. Just show proof and we’ll get your money back. ”
In Steve’s case, that proof was the Xbox One collector’s edition of the game, and all of the swag stickers, artwork, game music, and imagery of main character’s two-wielding pistols V while hopping away from a motorcycle – it came with. Steve ‘s refund was nearly $ 300 including sales tax, and was shipped over PayPal. At the same time, he still has his game and everything that came with it, and no word from CDPR on whether they send him the paid shipping to return any part of it.
Auxiliary games reports that some cashback seekers were told that they would have to return the copy of the game to the company at some point as part of the whole process, but so far they have not been asked. CDPR did not respond Leas when it followed a request for comment on whether the return policy would be implemented indefinitely.
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Given the additional time and money that would be required to coordinate the parts of the return process, it is understandable that CDPR may not be on top of it. It is also much more generous than some other companies. Fallout 76 also very broken when it launched, and its collector’s edition players had to wait over six months to make Bethesda finally add the canvas bags to them it had been promised to them from the beginning.