Highlights of the results for the fourth quarter of 2020:
| GAAP | Non-GAAP |
| Cloud revenues total $ 219 million, an increase of 31% from last year | Cloud revenue of $ 223 million, up 33% from last year |
| Total revenue of $ 435 million, an increase of 1% compared to last year | Total revenue of $ 438 million, an increase of 2% compared to last year |
| Cloud gross profit of 58.3% compared to 54.2% last year | Cloud gross profit hair of 67.6% compared to 63.8% last year |
| Operating profit of $ 65 million compared to $ 78 million last year | Operating profit of $ 132 million compared to $ 130 million last year |
| Operating profit rate of 15.0% compared to 18.0% last year | Operating profit rate of 30.1% compared to 30.2% last year |
| Earnings per share fully diluted $ 0.83 compared to $ 0.95 last year | Earnings per share in full dilution of $ 1.61 compared to $ 1.58 last year |
| Cash flow from operating activities of $ 167 million compared to $ 91 million last year |
Highlights of the results for 2020:
| GAAP | Non-GAAP |
| Cloud revenues of $ 777 million, an increase of 30% from last year | Revenue from cloud in total 786 Million, an increase of 31% From last year |
| Total revenue of $ 1,648 million, an increase of 5% compared to last year | Total revenue of $ 1,657 million, an increase of 5% compared to last year |
| Cloud gross hair of 56.3% compared to 51.3% last year | Cloud gross profit hair of 65.6% compared to 61.8% last year |
| Operating profit of $ 242 million compared to $ 239 million last year | Operating profit of $ 470 million compared to $ 434 million last year |
| Operating profit rate of 14.7% compared to 15.2% last year | Operating profit rate of 28.4% compared to 27.5% last year |
| Full-diluted earnings per share of $ 2.98 compared to $ 2.88 last year, an increase Of 3% | Earnings per share fully diluted by $ 5.73 compared to $ 5.31 last year, Growth Of 8% |
| Record cash flow from operating activities of $ 480 million compared to $ 374 million last year |
“We are pleased to report an excellent year for NICE that excelled in both groundbreaking innovation and continued expansion in the fields of cloud, digital and artificial intelligence. Our cloud activity experienced an acceleration in growth rate and accounted for over 50% of total revenue in the second half of 2020. We ended 2020 in annual revenue. A cloud of over $ 900 million as a result of the tremendous success of the cloud platform CXone. We have seen a 100% increase in the volume of our customers’ digital interactions compared to last year and 50% of the new transactions were due to digital initiatives. We are seeing strong demand for Enlighten, our market-leading artificial intelligence solution, with many transactions and a rapidly growing backlog of orders, “said Barak Eilam, CEO of NICE.
Mr. Eilam continued, “2021 marks a year of a different reality in which the events of 2020 have created a new routine and at the same time new opportunities in the cloud and digital. Organizations are looking to accelerate their renewal pace and progress faster than ever while constantly adapting to change. These and leverage the rapid growth of our potential market through our market-leading digital cloud platform. “
Main financial results (GAAP) For the fourth quarter ended December 31:
Revenue: Revenue in the fourth quarter of 2020 increased 1.0% to $ 434.6 million, compared to $ 430.2 million in the fourth quarter of 2019. Revenue in 2020 increased by 4.7% to $ 1,648.0 million, compared to $ 1,573.9 million in 2019.
Gross profit: Gross profit in the fourth quarter of 2020 was $ 288.5 million compared to $ 292.9 million in the fourth quarter of 2019. Gross profit in the fourth quarter of 2020 was 66.4% compared to 68.1% in the fourth quarter of 2019. Gross profit in 2020 increased to $ 1,086.0 million compared to $ 1,042.1 million in 2019. The gross profit margin in 2020 was 65.9% compared to 66.2% in 2019.
Operating Profit: Operating profit in the fourth quarter of 2020 amounted to $ 65.1 million compared to $ 77.6 million in the fourth quarter of 2019. Operating profit in the fourth quarter of 2020 amounted to 15.0% compared to 18.0% in the fourth quarter of 2019. Operating profit in 2020 increased to $ 242.0 million compared to $ 238.7 million in 2019. The operating profit ratio in 2020 amounted to 14.7% compared to 15.2% in 2019.
Pure profit: Net income for the fourth quarter of 2020 was $ 55.0 million compared to $ 61.7 million for the fourth quarter of 2019. Net income for the fourth quarter of 2020 was 12.6% compared to 14.4% for the fourth quarter of 2019. Net income and net income increased in 2020 to – $ 196.3 million and 11.9%, respectively, compared to $ 185.9 million and 11.8% in 2019.
Earnings per share fully diluted: Earnings per full diluted share in the fourth quarter of 2020 totaled $ 0.83 compared to $ 0.95 in the fourth quarter of 2019. Earnings per fully diluted share in 2020 increased to $ 2.98 compared to $ 2.88 in 2019.
Cash flow from operating activities and cash balance: Cash flow from operating activities in the fourth quarter of 2020 was $ 166.9 million. In 2020, cash flow from operating activities amounted to $ 480.3 million. In the fourth quarter, $ 20.7 million was used to repurchase shares and $ 48.3 million in 2020. As of December 31, 2020, cash balances and cash value, as well as short-term and long-term investments totaled $ 1,463.9 million. The total debt amounted to $ 681.2 million.
Main financial results (Non-GAAP) For the fourth quarter ended December 31:
Revenue: Revenue (Non-GAAP) in the fourth quarter of 2020 increased to $ 438.4 million, an increase of 1.7% compared to $ 431.1 million in the fourth quarter of 2019. Total revenue (Non-GAAP) in 2020 grew by 5.0% to 1,657.1 million Dollars compared to $ 1,577.5 million in 2019.
Gross profit: Non-GAAP gross profit in the fourth quarter of 2020 increased to $ 316.7 million compared to $ 313.8 million in the fourth quarter of 2019. Gross profit (Non-GAAP) in the fourth quarter of 2020 amounted to 72.2% compared to 72.8% in the quarter The fourth of 2019. Gross profit (Non-GAAP) in 2020 increased to $ 1,181.6 million compared to $ 1,125.3 million in 2019, and the gross profit (Non-GAAP) rate for 2020 amounted to 71.3% similar to 2019.
Operating income: Non-GAAP operating income in the fourth quarter of 2020 increased to $ 131.7 million compared to $ 130.2 million in the fourth quarter of 2019. Non-GAAP operating income in the fourth quarter of 2020 was 30.1% compared to 30.2% in the fourth quarter of 2020. The fourth of 2019. Operating profit (Non-GAAP) and operating profit (Non-GAAP) in 2020 increased to $ 470.4 million and 28.4%, respectively, compared to $ 434.4 million and 27.5%, respectively, in 2019.
Net income: Net income (Non-GAAP) and net income (Non-GAAP) in the fourth quarter of 2020 increased to $ 106.9 million and 24.4%, respectively, compared to $ 102.6 million and 23.8% respectively in the fourth quarter of 2019. Profit Net income (Non-GAAP) and net income ratio (Non-GAAP) in 2020 increased to $ 378.2 million and 22.8%, respectively, compared to $ 343.4 million and 21.8%, respectively, in 2019.
Full-diluted earnings per share: Non-GAAP earnings per share in the fourth quarter of 2020 increased by 1.9% to $ 1.61 compared to $ 1.58 in the fourth quarter of 2019. Non-GAAP earnings per share on a fully diluted basis in 2020 increased by – 7.9% to $ 5.73 compared to $ 5.31 in 2019.
Forecast for the first quarter and for 2021:
The first quarter of 2021: Total revenue (Non-GAAP) In the first quarter of 2021, is expected to amount to 445 Million million up to
455 million dollar.
The profit (Non-GAAPThe stock in full dilution in the first quarter of 2021 is expected to be in the range of 1.42 Dollars up to 1.52 dollar.
Year 2021: Total revenue (Non-GAAP) In 2021 is expected to amount to 1,790 $ 1 million to $ 1,810 million.
The profit (Non-GAAPPer share in full dilution in 2021 is expected to be in the range of 6.12 Dollars up to 6.32 dollar.
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